13bdt Privacy Policy

13bdt operates an online casino and sports betting platform accessible at 13bdt.ws. We are committed to protecting the privacy and personal data of every person who registers, browses, or places a bet on our platform. This Privacy Policy ("Policy") sets out in plain terms what information we collect, why we collect it, how we use it, who we may share it with, how long we keep it, and what rights you have regarding your own data.

This Policy applies to all players based in Bangladesh and any other jurisdiction where 13bdt is accessible. By registering a 13bdt account or by continuing to use the platform after this Policy takes effect, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with this Policy, you should stop using the platform and may request account closure by contacting our support team.

13bdt takes data protection seriously. We do not collect more personal data than is necessary for the specific purposes described in this Policy. We do not sell, rent, or trade your personal data to any external organisation for their own commercial marketing purposes. All data handling practices described in this document are reviewed periodically and updated to remain consistent with applicable data protection standards.

13bdt collects personal data from players through several channels: directly via account registration forms, through gameplay and transaction activity on the platform, and automatically through technical systems such as cookies and server logs. The categories of data we collect and the specific data points within each category are set out below.

We do not collect any special-category sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification under KYC regulations.

13bdt uses your personal data for the following purposes. Each purpose is supported by a specific legal basis, which is detailed in Section 4 of this Policy.

• Account creation and management — to register your 13bdt account, verify your identity, and maintain your account in good standing throughout your time on the platform.
• Payment processing — to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, to verify that your payment method is registered in your name, and to maintain accurate financial records.
• KYC and fraud prevention — to verify your age and identity, to comply with anti-money laundering obligations, and to detect and prevent fraud, account takeovers, multi-accounting, and other prohibited activities.
• Responsible gaming — to monitor gameplay patterns for signs of problem gambling, to enforce deposit limits and self-exclusion orders, and to provide timely intervention support to players who may be at risk.
• Customer support — to respond to your queries, complaints, and disputes, to maintain records of communications for quality assurance, and to resolve technical issues affecting your account or gaming experience.
• Platform improvement — to analyse anonymised usage data and gameplay trends to improve the performance, design, and content of the 13bdt platform for the benefit of all players.
• Promotional communications — to send you information about bonuses, promotions, and special offers where you have opted in to receive marketing messages from 13bdt. You may opt out of marketing communications at any time.

We will not use your personal data for any purpose that is materially different from those listed above without first notifying you and, where required, obtaining your specific consent for the new purpose.

13bdt processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely on are as follows:

• Contractual necessity — processing required to fulfil our obligations to you under the Terms and Conditions you accepted at registration, including providing game access, processing payments, and maintaining your account.
• Legal obligation — processing required to comply with applicable laws and regulations, including anti-money laundering rules, KYC requirements, responsible gaming mandates, and any lawful request from a regulatory or law enforcement authority.
• Legitimate interests — processing carried out for purposes that serve the legitimate business interests of 13bdt, such as fraud detection, platform security, and improving the player experience, provided those interests are not overridden by your rights and freedoms.
• Consent — where you have given us your explicit consent to process your data for a specific purpose, such as receiving marketing emails or SMS promotions about bonuses and seasonal offers. You may withdraw this consent at any time by contacting support.

13bdt does not sell, rent, or trade your personal data to external organisations. We share your data only in limited, defined circumstances where sharing is necessary to deliver the services you use or to comply with applicable legal obligations. The categories of recipients with whom we may share your data are as follows:

• Payment processors — bKash, Nagad, Rocket, Upay, and card network processors receive only the minimum data necessary to authenticate and complete your deposit or withdrawal transaction.
• KYC verification providers — specialist identity verification service providers receive copies of your identity and address documents solely for the purpose of performing age and identity checks on behalf of 13bdt.
• Game studios and providers — Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming receive anonymised session data necessary to deliver their game content to your device and to resolve any technical disputes about game outcomes.
• Regulatory and law enforcement authorities — where 13bdt is legally required to disclose personal data to a government authority, regulator, law enforcement body, or court, we will do so in compliance with the applicable legal obligation and will endeavour to notify the affected player where permitted by law.

All third-party service providers that receive personal data from 13bdt are subject to written data processing agreements that require them to handle your data securely, to use it only for the purposes for which it was shared, and to delete it when it is no longer required. 13bdt does not permit any third-party recipient to use your personal data for their own marketing or commercial purposes.

13bdt uses cookies and similar tracking technologies on the 13bdt.ws platform to deliver a functional and personalised experience. A cookie is a small text file placed on your device by a website you visit. Cookies allow the platform to recognise your device on subsequent visits, remember your session state, and collect anonymised analytics data to help us understand how players use the platform.

The categories of cookies 13bdt uses are as follows:

• Essential cookies — strictly necessary for the platform to function. These include session cookies that keep you logged in during a game session and security cookies that protect your account from cross-site request forgery. These cannot be disabled.
• Performance cookies — collect anonymised data about how pages are used (e.g. page load times, error rates, most-visited sections) to help us diagnose issues and improve platform speed and reliability.
• Functional cookies — remember your preferences such as language setting, last-visited game category, and display options so you do not need to reconfigure them on every visit.
• Analytics cookies — help us understand aggregate player behaviour on the platform through anonymised statistical reports. These cookies do not identify you personally and the data is used only in aggregated, non-identifiable form.

You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the 13bdt platform. For essential cookies, no opt-out is available as they are required for the platform to operate securely.

13bdt retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are as follows: account registration data and KYC documents are retained for the duration of your active account relationship with 13bdt and for a minimum of five years following account closure, in line with anti-money laundering record-keeping obligations. Financial transaction records are retained for a minimum of five years from the date of the transaction. Gameplay history and session data are retained for two years from the date of the session. Communication and support records are retained for two years from the date of the last interaction. Technical and device data collected via cookies and server logs is retained for up to 12 months.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to any individual player. Where you request deletion of your data before the end of the retention period, 13bdt will delete all data that is not subject to a mandatory legal retention obligation and will inform you of any data that must be retained by law and the reason for that retention.

13bdt implements a layered approach to data security designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Security measures currently in place include: SSL/TLS encryption for all data transmitted between your device and the 13bdt platform; encryption at rest for sensitive personal data including KYC documents and payment records stored on our servers; access controls that restrict access to personal data to authorised staff members on a need-to-know basis; and regular security audits and penetration testing conducted by independent technical teams.

Despite our comprehensive security measures, no internet-based service can guarantee absolute security against all possible threats. 13bdt will notify affected players promptly in the event of a data breach that poses a high risk to their rights and interests. Players are also responsible for maintaining the security of their own account by keeping their login credentials confidential and enabling any available two-factor authentication features offered on the platform.

As a player on the 13bdt platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe and at no charge to you, unless your request is manifestly unfounded or excessive.

• Right of access — you may request a copy of all personal data 13bdt holds about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure — in certain circumstances, you may request deletion of your personal data. This right applies where the data is no longer necessary for the purpose for which it was collected, where you withdraw consent and no other legal basis applies, or where the data has been processed unlawfully.
• Right to restriction — you may request that we restrict processing of your personal data in certain circumstances, such as where you contest its accuracy or where you have objected to processing based on legitimate interests pending verification.
• Right to data portability — where processing is based on your consent or on contract and is carried out by automated means, you may request that we provide your personal data to you in a structured, commonly used, machine-readable format.
• Right to object — you may object at any time to processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though 13bdt may continue processing where it can demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, send a written request to [email protected] with the subject line "Data Rights Request" and include your registered account username and mobile number so we can verify your identity before processing your request. We will acknowledge receipt within 3 business days and aim to resolve all data rights requests within 30 calendar days.

The 13bdt platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the registration process, and 13bdt's KYC procedures include checks designed to identify and reject underage applicants. If 13bdt discovers that personal data has been collected from a player who is under 21, that account will be suspended immediately, the data will be deleted (subject only to mandatory legal retention requirements), and any verified balance will be returned.

Parents and guardians who believe their child may have registered an account on 13bdt should contact [email protected] immediately. We will investigate and close the account within 24 hours of receiving a verified parental notification, and will delete all associated personal data subject to applicable legal obligations.

13bdt may send you promotional communications about bonuses, new game releases, cricket and BPL season promotions, seasonal campaigns tied to Eid, Pohela Boishakh, and other events relevant to Bangladesh players — but only where you have opted in to receive such communications at registration or through your account settings. We use SMS and email as our primary direct marketing channels. We do not make unsolicited telephone calls for marketing purposes.

You may opt out of all marketing communications at any time by: (a) clicking the unsubscribe link included in any marketing email we send you; (b) replying STOP to any marketing SMS; or (c) contacting [email protected] and requesting removal from our marketing list. Opting out of marketing communications does not affect transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and KYC requests, which we are required to send regardless of your marketing preference.

13bdt reviews and updates this Privacy Policy periodically to ensure it remains accurate, complete, and consistent with our actual data practices. Where changes to this Policy are material — for example, where we introduce a new category of data collection, a new purpose for processing, or a new category of third-party sharing — we will provide players with advance notice via the email address associated with their account and will update the effective date and version number shown at the top of this page.

For minor, non-material changes (such as typographical corrections or clarifications that do not alter the substance of the Policy), we will update the Policy without individual notification but will update the effective date. The current version of this Policy is always available at 13bdt.ws/privacy-policy. Your continued use of the platform after an updated Policy takes effect constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to 13bdt's handling of your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and in a transparent manner. Our support team is available 24/7 and is able to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Cox's Bazar, and all other locations across Bangladesh.

Email: [email protected]